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L'AVENOUR

Privacy Policy

Committed to safeguarding your privacy with transparency and care.
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L'AVENOUR : Protecting Your Data with Clear, Responsible Practices.

L'avenour values your privacy and is committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your data, ensuring transparency and trust. We adhere to strict standards to secure your information and offer you control over your personal data.

Your Privacy is Our Priority - Protecting with Integrity and Transparency.

Privacy Policy

We greatly value the trust you place in us, which is why we adhere to the highest standards for secure transactions and the protection of customer information. Please read the following statement to understand our practices regarding information collection and dissemination.

Note: Our privacy policy may change at any time without prior notice. To stay informed of any updates, please review this policy regularly.

By visiting this Website, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree, please refrain from using or accessing our Website.

By using the Website, you explicitly consent to our collection and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is incorporated into and governed by our Terms of Use.

Gathering Personally Identifiable Information and Additional Data

When you use our Website, we gather and retain the personal details you provide to ensure a secure, efficient, and tailored experience. This enables us to offer services and features that align with your needs and enhance your browsing safety and convenience. Moreover, we collect pertinent personal information deemed necessary to fulfill these objectives.

Typically, you can navigate the Website anonymously without disclosing personal information. However, upon providing such details, you cease to be anonymous to us. We clearly identify required and optional fields, granting you the choice to abstain from providing information by opting out of specific services or features. Tracking certain aspects of your behavior on our Website allows us to conduct internal research on user demographics, interests, and behavior, facilitating better user understanding, protection, and service. This data is processed and analyzed collectively and may encompass the URLs you accessed, your browser details, and your IP address.

To analyze webpage flow, gauge promotional efficacy, and bolster trust and safety, we employ data collection tools like "cookies" on select pages. These small files, stored on your hard drive, aid in service provision, enabling features accessible solely through them. They also reduce password input frequency during sessions and deliver targeted information based on your interests. While most cookies are session-based and automatically removed at session end, you can decline them via your browser settings, though this may limit certain Website features and necessitate more frequent password entries.

Moreover, you might encounter third-party "cookies" or similar devices on specific Website pages, over which we have no control.

In the event of a purchase, we gather information regarding your buying behavior. Furthermore, when engaging in transactions, we collect additional data such as billing addresses, payment details, and tracking information.

If you opt to post messages or leave feedback on message boards or other areas, we retain such information for dispute resolution, customer support, and troubleshooting purposes as permitted by law.

Correspondence like emails or letters sent to us, or information provided by other users or third parties about your activities, may also be collected and stored in a dedicated file.

Upon creating a free account, we collect personally identifiable information like email addresses and names. While certain Website sections permit browsing without registration, activities such as placing orders necessitate registration. We may utilize your contact details to send offers based on past orders and interests, as well as for post-sale services to enhance our services based on your feedback.

Use of Profile Data or Information

We utilize personal information to fulfill your service requests. If we use this information for marketing purposes, you'll have the option to opt out. Additionally, we employ your personal data for various purposes such as resolving disputes, troubleshooting issues, ensuring a safe service, processing payments, gauging consumer interest in our offerings, updating you on online and offline promotions, tailoring your experience, safeguarding against errors, fraud, and criminal activity, enforcing our terms and conditions, and any other purposes specified during collection.

As part of our ongoing efforts to enhance our products and services, we gather and analyze demographic and profile data related to user activity on our website.

We utilize IP addresses to diagnose server problems and manage our website. Your IP address aids in identifying you and providing broad demographic insights.

Occasionally, we may request your participation in optional online surveys, which may collect contact and demographic details like zip code, age, or income level. This information is utilized to personalize your website experience, offer content aligned with your interests, and tailor content presentation based on your preferences.

Cookies

Cookies are small pieces of data stored by web servers on web browsers, enabling browsers to recall user-specific information. We employ both permanent and temporary cookies on your computer's hard drive. These cookies do not contain any personally identifiable information.

Sharing of Personal Information

We may disclose personal information to our various corporate entities and affiliates to aid in the detection and prevention of identity theft, fraud, and other potentially illegal activities; to link related or multiple accounts to prevent misuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. These entities and affiliates are not permitted to market to you as a result of such sharing unless you explicitly opt-in.

We may release personal information if mandated by law or in the good faith belief that such disclosure is reasonably necessary to comply with subpoenas, court orders, or other legal processes. We may also disclose personal information to law enforcement agencies, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; address claims that an advertisement, posting, or other content violates the rights of a third party; or safeguard the rights, property, or personal safety of our users or the general public.

We and our affiliates may share or sell some or all of your personal information to another business entity in the event that we (or our assets) are involved in a merger, acquisition, reorganization, or restructuring of our business. Should such a transaction occur, the other business entity (or the new combined entity) will be required to adhere to this privacy policy with respect to your personal information.

Links to Other Sites

Our Website contains links to other websites that may collect personally identifiable information about you. www.lavenour.com is not responsible for the privacy practices or the content of those linked websites.

Security Precautions

Our Website has robust security measures in place to protect against the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we provide the use of a secure server. Once your information is in our possession, we adhere to stringent security guidelines to protect it against unauthorized access.

Your Consent

By using the Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as described in this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always informed about what information we collect, how we use it, and under what circumstances we disclose it.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

L AVENOUR LIFESTYLE PRIVATE LIMITED

Pipli Road, Kurukshetra, Haryana, India
Phone: +91 98175 50858
Email: customercare@lavenour.com
Working Hours: Mon to Sat (9:00 AM to 6:00 PM)

Questions?
Please contact us if you have any questions.